AussieMart

AUSSIEMART CUSTOMER CARE

Order Cancellations & Changes

Last updated: 9 October 2026

If you need to cancel or change an order, contact AussieMart as soon as possible.

Email: orders@aussiemarts.com.au Phone: 0424 967 769

Before fulfilment

If fulfilment has not yet commenced, AussieMart will make reasonable efforts to accommodate your request.

After fulfilment begins

Once an order has entered supplier processing, fulfilment or dispatch, cancellation or amendment may no longer be possible.

If cancellation is still permitted after fulfilment begins, the order may need to be handled under the change-of-mind return process.

Delivery address changes

Delivery addresses may not be able to be changed after fulfilment begins.

If an order can still be cancelled, you may need to place a new order using the correct address.

Product unavailable

If a product cannot be supplied, AussieMart may cancel the affected item and provide the appropriate refund.

Nothing in this policy limits rights available under Australian Consumer Law.